What CivicFlow does
Brings resident intake, staff routing, document review, AI assistance, and audit history into one municipal pilot workspace.
Municipal permit pilot
CivicFlow
Clean building-permit workflow for municipal pilots
Permit intake, review, and oversight in one calm civic workspace.
CivicFlow helps municipalities demonstrate a practical permit workflow with resident intake, document review, staff routing, AI-assisted review support, and a full audit trail using synthetic data only.
This pilot uses synthetic data for demonstration and does not make final government decisions.
Pilot snapshot
Synthetic data only- Demo permits
- 3
- Role workspaces
- 4
- Validated intake fields
- 9
What is already visible
- Next.js 15 App Router with TypeScript and Tailwind CSS
- Prisma-backed PostgreSQL schema for permit workflow records
- MinIO stubbed for future document storage
- Vitest + Playwright ready for local verification
- Synthetic data only with human-in-the-loop AI assistance
Who it helps
Applicants gain clear status tracking. Intake clerks, reviewers, and admins see queue-specific work without losing oversight.
Why it is pilot-safe
The demo uses synthetic data only, keeps AI in a human-in-the-loop role, and does not issue autonomous approvals or denials.
How the workflow works
One permit lane, four visible handoffs.
The pilot stays narrow by design: one building department, one residential intake path, and one set of role-specific dashboards that make handoffs easy to explain in a live demo.
01
Resident submission
A resident submits a simple residential permit request with the required attachments.
02
Intake screen
The clerk validates the packet and routes clean requests into review.
03
Technical review
The reviewer checks scope, notes follow-up questions, and recommends approval or correction.
04
Decision + audit
The system records the final decision, timeline, and supporting audit trail.
Applicant
Submits the intake packet, tracks status, and responds to missing item requests.
Intake Clerk
Checks completeness, flags missing documents, and routes clean packets forward.
Reviewer
Confirms scope, checks code triggers, and recommends the next decision.
Admin
Maintains workflow settings, permissions, and future AI assistance policies.
Synthetic queue snapshot
Predictable demo records, ready to reset.
Demo data can be reset to a known state so walkthroughs, metrics, and audit trails stay consistent.
RB-2026-001
1427 Cedar Lane
Assigned to Tessa Holt - Estimated cost $28,000
SubmittedDue tomorrow
RB-2026-002
88 Harbor Street
Assigned to Owen Park - Estimated cost $16,500
Intake reviewIn reviewer queue
RB-2026-003
311 Orchard Avenue
Assigned to Owen Park - Estimated cost $14,300
Reviewer queue2 days left